Q: What is there to do at your indoor playspace?
A: Our playspace features a variety of toys, activities, and centers that encourage unplugged, open-ended and pretend play. We periodically change out the toys, activities and centers to keep things fresh. Keep checking our website and social media for pictures of the playspace. We are so excited for you and your little ones to see what we have planned! We know you'll love it.
Q: Can I drop my kids off at The Happy Lark playspace?
A: No. Parents accompany children in the playspace and are responsible for supervising their children at all times. Our playspace is intended to be a place where parents and their children can interact with each other and other families in a positive and fun way.
Q: I have an infant -- do I get a discounted rate?
A: Yes. Children 5 months and under get a 50% discount on our day pass rates. We have a great infant area for teeny tiny ones to explore.
Q: How do I sign up for a membership?
A: Sign up for your membership in person at The Happy Lark.
Q: What if I don't want to commit to a membership quite yet?
A: We also offer a day pass option. You are can purchase a day pass at any time, but if you find yourself here a lot (which we hope you do!) a membership might be a better option.
Q: Can I bring my children who are older than 6 to the playspace?
A: Absolutely! We only ask that they play in a manner that is safe and fun for the younger children. Older children that are too rambunctious may be asked to leave. Our same day pass and membership rates apply to older children as well.
Q: What if I want my nanny or a grandparent to take my child to the playspace?
A: That's great! If you have a membership, we can check your child in by your member number or last name. If you're doing a day pass, typical rates apply. If it's your child's first time to play with us, the caregiver will need to fill out a waiver.
Q: Can I include my nieces, nephews etc. on my membership/drop-in?
A: No. Our pricing is designed to make THL affordable for families with two or more children (YAY!). This pricing does not apply when children are not members of the same family. We define "family" as sharing a parent or legal guardian.
Q: Can I bring food or drinks in the playspace?
A: We know that little ones get hungry frequently. You are welcome to bring a drink and a snack. We ask that you eat it at our designated snack table in our "flex space" and that you clean up after yourself.
Q: What accommodations are provided for breastfeeding mothers?
A: Mothers who are breastfeeding are welcome to nurse anywhere at The Happy Lark. We do have a designated nursing area for mothers who prefer privacy.
Q: What if I need to cancel my membership?
A: You may cancel your membership at anytime. However, you will not be refunded the prorated amount, so your membership will still be active through the end of the current billing cycle. You should be able to cancel your membership by logging in to your account on our website. If this doesn't seem to be working, you can always just call us or shoot us an email and we'll take care of it.
Q: Can I rent your playspace?
A: We offer birthday parties on Saturdays and Sundays. Read more about parties here. Interested in renting our playspace outside of our regular business hours? Send us an email to firstname.lastname@example.org with your desired date, time, and number of attendees. We will respond with availability and pricing within 48 hours.